Fb44 Terms and Conditions — Important Information for Members

1 General Provisions

Fb44 (hereinafter referred to as the "Platform", "we", or "fb44") is an internationally licensed online gaming platform providing entertainment gaming services to players in Bangladesh. These Terms and Conditions constitute a binding agreement between fb44 and the user.

The terms "user", "member", or "player" in this document refer to any individual who accesses the fb44 website or app. Using fb44's services means you have fully accepted all of these terms.

We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be notified on the website. Continued use of the platform after an update constitutes acceptance of the revised terms.

2 Account Registration & Use

To register on fb44, you must provide accurate and complete information. If any details provided during registration are found to be false or misleading, fb44 reserves the right to close the account at any time.

One Account Policy

Each individual may only hold one account at fb44. If a person is found to have multiple accounts, all of them will be suspended and any funds held may be forfeited. If multiple members of the same household use separate accounts from the same device or network, fb44 must be notified in advance.

Account Security

• Keep your password private and do not share it with anyone.
• If unauthorized access to your account is detected, contact support immediately.
• Selling or transferring your account to a third party is strictly prohibited.
• The registered member is solely responsible for all account activity.

3 Age Verification & KYC Process

Members must be at least 18 years of age to use the gaming services on fb44. We take the protection of minors extremely seriously and make no exceptions in this regard.

KYC (Know Your Customer) verification may be required before submitting a withdrawal request or for transactions above a certain amount. The process typically requires the following information:

• National ID (NID) or passport copy
• Selfie or facial photo
• Proof of address (utility bill or bank statement)
• Proof of payment method ownership

Withdrawals may be delayed until KYC verification is complete. Keeping your information secure is fb44's responsibility.

4 Deposit & Payment Policy

Deposits on fb44 can be made via bKash, Nagad, and Rocket. All payment methods must be registered in your own name — using another person's account for transactions is strictly prohibited.

General Deposit Rules

• The minimum deposit amount is listed on the fb44 deposit page.
• Deposits are generally credited to your account instantly.
• If a payment fails, check your mobile banking app and contact support.
• No additional charges apply to deposits.

Fb44 reserves the right to hold payments and investigate accounts if any suspicious or unauthorized transactions are detected.

5 Withdrawal Policy

To withdraw winnings from fb44, your account must be fully verified. Withdrawals are generally processed within 1 to 24 hours, though in some cases it may take longer.

Withdrawal Terms

• Withdrawals can only be made to the same payment method used for the original deposit.
• Winnings earned from a bonus are subject to wagering requirements before withdrawal.
• Withdrawals may be held if suspicious activity is detected.
• The maximum withdrawal limit is set in accordance with fb44's current policy.
• Any applicable withdrawal fees will be communicated in advance.

6 Bonus & Promotion Policy

Fb44 offers various bonuses — including welcome bonuses, reload bonuses, cashback, and free spins — all subject to specific terms and conditions that are stated separately for each offer.

General Bonus Rules

• Withdrawals cannot be processed until the wagering requirement for each bonus has been met.
• Claiming the same bonus more than once is prohibited.
• If bonus abuse or fraud is proven, the bonus and any associated winnings will be voided.
• Fb44 reserves the right to modify or cancel any bonus offer at any time.
• Special bonus policies may apply for VIP members.

In the event of any bonus-related dispute, fb44's decision shall be final. Please contact our support team for further details.

7 Gaming Rules & Prohibited Activities

Fb44 is committed to maintaining a fair and transparent gaming environment. All games are powered by RNG (Random Number Generator) technology and are regularly audited by independent third parties.

Strictly Prohibited Activities

• Attempting to manipulate results using gaming software or bots.
• Collusion — manipulating outcomes by coordinating with other players.
• Attempting fraud through credit card chargebacks.
• Bonus hunting using multiple accounts.
• Attempting unauthorized access to fb44's systems or network.

If any of the above activities are proven, fb44 will immediately close the account and reserves the right to take legal action.

8 Account Suspension & Closure Policy

Fb44 may suspend or permanently close an account without prior notice in the following circumstances:

• If any part of these Terms and Conditions is violated.
• If registration using false or inaccurate information is proven.
• If fraudulent activity is conducted through the account.
• If the account is identified as belonging to a minor.
• If money laundering or other illegal financial activity is suspected.

Members may also request account closure at any time through fb44 support. Upon closure, any valid balance will be refunded; however, bonus balances will not be returned.

9 Responsible Gaming Policy

Fb44 believes gaming should be an enjoyable form of entertainment — never a burden or an addiction. That is why we encourage all members to play responsibly.

Fb44 Responsible Gaming Tools

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Session Limit: Set a limit on how long you play in a single session.
• Loss Limit: The game will automatically stop once you have lost a specified amount.
• Self-Exclusion: Exclude yourself from the platform for a set period of time.
• Reality Check: You will be reminded of how long you have been playing at set intervals.

If you feel that gaming is having a negative impact on your daily life, please contact our support team immediately. For more information, please visit our Responsible Play View page.

10 Dispute Resolution Process

If you have a dispute or complaint regarding fb44, please contact our customer support team first. We aim to respond to all complaints within 48 hours.

Complaint Resolution Steps

• Start by discussing the issue with our support team via Live Chat.
• If the issue remains unresolved, submit a detailed complaint by email.
• Fb44's compliance team will investigate and respond within 7 business days.
• If you are not satisfied with the final decision, independent arbitration is available.

In any dispute regarding gaming outcomes, fb44's server logs shall serve as the final and conclusive evidence.

11 Service Changes & Limitations

Fb44 reserves the right to modify, update, or discontinue any part of its services, game selection, bonus offers, or platform features at any time. We will endeavor to provide advance notice of such changes, though this may not always be possible.

Fb44 shall not be held liable for temporary service unavailability due to technical issues, maintenance, or external causes. However, we will endeavor to accommodate affected members in such situations.

Some services may be restricted in certain regions or under specific circumstances. Compliance with local laws and regulations is part of fb44's policy.

12 Go to Support

If you have any questions or comments about these Terms and Conditions, please contact fb44's support team. Our team is available around the clock to assist you in Bangla.

• Live Chat: Get instant support via the website or app.
• Email: [email protected] — responses are typically provided within 24 hours.
• Support Hours: 24/7, seven days a week.

All fb44 support is available in Bangla, so feel free to reach out in your own language.